Refund Policy – CheMentor Store

At CheMentor, we are committed to delivering high-quality, ready-to-use educational materials to empower chemistry teachers and institutions.

As our products are non-tangible digital goods (such as PDFs, editable Word files, presentations, and digital bundles), all sales are final and non-refundable once the purchase is completed. By making a purchase, you confirm that you understand and agree to this policy.

✅ Know Before You Buy

To ensure your complete satisfaction:

• We provide clear product descriptions, previews, and occasionally demo pages.
• For any questions before purchasing, feel free to email us at help@chementor.in — we’re happy to guide you to the right product.

🤝 Our Commitment to You

If you experience any technical issues accessing or downloading your materials, or if you accidentally purchase duplicate products, reach out within 48 hours. We’ll do our best to help resolve it promptly.

📬 Contact Us

For assistance, clarification, or exceptional issues:
Email: help@chementor.in
We usually respond within 24 hours on working days.