Privacy Policy – CheMentor Store
Effective Date: 10/10/2023
Welcome to CheMentor, your trusted source for editable Chemistry resources. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our store, website, or WhatsApp services.
🔐 SECTION 1 – What Information Do We Collect?
When you:
- Purchase a product
- Contact us via WhatsApp or email
- Browse our website
We may collect your:
- Name, email address, phone number
- Billing details (address, UPI/transaction info)
- IP address and browser details (automatically collected)
We use this information to:
- Process your order securely
- Deliver your digital products instantly
- Provide customer support and updates
✉️ SECTION 2 – Communication Consent
By making a purchase or joining our WhatsApp groups, you consent to receive:
- Order confirmations and delivery messages
- Updates about new resources, launches, or promotions via email or WhatsApp
Want to stop receiving updates?
Simply reply with “STOP” on WhatsApp or email us at [help@chementor.in], and we’ll promptly remove your data.
📢 SECTION 3 – Disclosure
We may disclose your information:
- To comply with legal obligations
- If you violate our Terms of Service
- If CheMentor merges with or is acquired by another company
💳 SECTION 4 – Payments
We use Razorpay as our secure payment gateway. Razorpay is PCI-DSS compliant, which means your payment data is encrypted and handled with utmost care.
Your transaction data is:
- Used only to complete your purchase
- Not stored or saved by us after the transaction
For details, refer to Razorpay’s Privacy Policy.
🌐 SECTION 5 – Third-Party Services
We use trusted third-party providers (like Razorpay) solely to help us deliver your products or process your payments.
These providers:
- Collect only the necessary data
- May operate under different privacy laws if outside your country
We encourage you to read their policies when redirected.
🔒 SECTION 6 – Security
We follow industry-standard practices to:
- Keep your data safe
- Prevent unauthorized access, misuse, or disclosure
🍪 SECTION 7 – Cookies
We use cookies to improve your browsing experience and manage user sessions. Cookies do not identify you personally outside of our website.
👶 SECTION 8 – Age of Consent
By using this site, you confirm you are:
- At least the age of majority in your jurisdiction
- Or have consent from a parent/guardian to use our platform
🔄 SECTION 9 – Changes to This Policy
We may update this policy periodically. Major changes will be notified here. Your continued use of our site or WhatsApp groups means you accept these updates.
📞 QUESTIONS OR REQUESTS?
Need to:
- Access, update, or delete your data?
- Unsubscribe from messages?
- Know more about how we use your info?
Contact us:
📧 help@chementor.in
📱 WhatsApp: +91 7099779727
We’re here to support you — just a message away!
